Hitec Phone Systems



Converged Communications
The Nec IPK, NEC's new versatile communication platform, allows you to converge your voice and data networks and enjoy the many advantages of Voice over Internet Protocol (VoIP), the future of business communications. The Nec IPK gives you a choice: You can deploy traditional circuit-switched technology, VoIP, or any combination, all from one system! You have the freedom to adopt VoIP when and where you need it, so today's technology investment is protected tomorrow.

Efficient, Compact Design
The Nec IPK system is a powerful key system that can meet the ever changing communications demands of current businesses. Its unique compact design allows the system to be easily and quickly installed. The Nec IPK system can grow with your business. You can easily and economically increase port size when necessary. The feature-rich Nec IPK system provides the basic telephone functions and supports.

Cost Saving Advantages
Small companies get 'big company' features with the Nec IPK. Networking capabilities allow you to share resources for multiple or remote locations, so you spend less to equip your business. Since the VoIP trunk card routes voice calls through the IP network, long distance charges, maintenance and overall cost of ownership are reduced.
Save billing, management and maintenance costs with the option of Centralized Voice Mail and centralized Billing. A K-CCIS network gives you access to a central Automated Attendant that answers and routes incoming calls and plays a message to the calling party. LCR (Least Cost Routing) saves money by allowing you to automatically direct calls using the least expensive route.
Eliminate the use of expensive conference bridge services or external conference equipment. Instead make a one-time investment in the Nec IPK's conference bridge card and host high quality password protected conference calls. The Nec IPK includes a System Battery Back-up for continued operation during power outages, so there's no need to purchase a separate UPS. "In-skin" application cards add feature-rich applications like Automatic Call Distribution (ACD) or Wireless without having to buy additional computers and back-up systems. These advantages add up to reduced system expenditures.

Increased Productivity
Unified Messaging enables employees to access and manage information more efficiently. E-mail, voice and fax are accessible from an employee's inbox. With the touch of a button, Live Record captures phone calls and forwards them, helping to prevent misinformation and improving communication.
 Caller ID Call Return speeds responsiveness for call backs, eliminates inaccurate or garbled numbers, and in some cases, reduces long distance charges by allowing access to the corporate telephone network.
 Cost -effective cordless and wireless phones offer mobility and convenience and reduce the time needed to return messages.
Route calls effectively and efficiently in Call Center settings with IPK ACD plus. Agents can access crucial call data with the touch of a soft-key to help improve speed and performance.

Hitec Phone Systems supply install and service a wide variety of new and pre-owned phone systems from most major manufacturers.
We specialise in new and refurbished telephone systems that meet your business and budget.
ABN: 39370025561